Ferret Wisdom | A Step by Step Guide to Successful Ferret Training

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Question: I live outside of the US. Will I be charged in US dollars or my country's currency?

Answer: When your order is processed, the banks will automatically determine your country's conversion rate against the price of the book in US dollars. Note: Pursuant to ClickBank policy, not all orders from foreign countries will be accepted.

Download Help

I am having trouble downloading the book. What should I do?

I can't get back to the download page. I paid for the book, but I keep getting a message saying the download page has expired. What should I do?

I can't open the book. Either the pages are empty, the pages are garbled or I get an error message. What should I do?

I downloaded the book, but now I can't find it on my computer. What should I do?

I bought the book at work, but now I want to use it on my home computer (or vice-versa). What should I do?

I have been trying for days to get training e-book but I keep getting error messages stating that the site is either unavailable or cannot be found. How do I report such a site error?

I couldn’t download the entire package I paid for. What do I do now?

I have purchased your Ferret training e-books but it got deleted off my computer. Could you please resend me the page from where I can download it again?

I've put wrong email address in the order form by mistake and as a result I couldn't receive any of the download links you have sent to me. What shall I do now?

Question: I am having trouble downloading the book. What should I do?

Answer: Follow the steps below:

1. Make sure you have Adobe Acrobat Reader on your computer. Adobe Acrobat Reader is free and it is required to open, view and print PDF files. To download a copy of Adobe Acrobat Reader for free, click here.

2. Make sure to install Adobe Acrobat Reader after downloading it.

3. You should have received a receipt email from ClickBank after your purchase. At the bottom of that email is another link to the download page. Click on that link to go back to the download page.

4. Once on the download page, follow the instructions exactly as they appear to complete the download.

Question: I can't get back to the download page. I paid for the book, but I keep getting a message saying the download page has expired. What should I do?

Answer: For security reasons, all download pages expire after 48 hours. Fill out the form at the bottom of this page and we will email you another temporary download link. Please make sure to include your First Name, Last Name and ClickBank receipt number in your message. Like a paper receipt, this is your proof of purchase.

Question: I can't open the book. Either the pages are empty, the pages are garbled or I get an error message. What should I do?

Answer: Do the following:

1. Make sure you are using Adobe Acrobat Reader to open the book (see the first question at the top of this page on how to get a free copy of Acrobat Reader).

2. Try re-downloading the book (see the first question at the top of this page on how to download).

3. If you're still having problems, go to the contact us page. Please make sure to explain the exact problem you are having and include your ClickBank receipt number in your message. Like a paper receipt, this is your proof of purchase.

Question: I downloaded the book, but now I can't find it on my computer. What should I do?

Answer: Do the following:

1. From Windows, you can also do this. Choose START and then FIND or SEARCH. Type the word: *.pdf in the search box. Windows will then search for every PDF file on your computer...the book will appear in these results.

Question: I bought the book at work, but now I want to use it on my home computer (or vice-versa). What should I do?

Answer: Do either of the following:

1. Copy the book onto a CD or USB drive and then take it home (or to work).

2. Go to the contact us page and we will send a temporary download link to your home (or work) email address. You MUST include your ClickBank receipt number in your message to us. Like a paper receipt, this is your proof of purchase.

Question: I have been trying for days to get the training e-book but I keep getting error messages stating that the site is either unavailable or cannot be found. . How do I report such a site error?

Answer: We are sorry for your inconvenience.You can refresh the screen for a few times or wait for a few minutes and try later. Sometimes a number of open programs may also hinder the customer from entering into our site. Close down some programs and try again. We have made every effort to ensure that this website is error free, there will undoubtedly be occasions where an error has slipped through the net. If you wish to report any errors on this site, please use contact us page.

Question: I couldn’t download the entire package I paid for. What do I do now?

Answer: Probably, this is due to the bandwidth problem. Our bandwidth is limited and at times there are many file transfers going on simultaneously. If everyone downloads many files at the same time, the average download speed per person becomes lower. Please download only one file at a time. Do not use download boosters such as Download Accelerator. If you're still having troubles downloading our product, please contact us.

Question: I have purchased your training e-books but it got deleted off my computer. Could you please take me to the page from where I can download it again.

Answer: Please submit your email and order details. If your information is found to be correct, you will be immediately directed to the download page. If you're having troubles downloading our product from this page, please contact us.

Question: I've put wrong email address in the order form by mistake and as a result I couldn't receive any of the download links you have sent to me. What shall I do now?

Answer: Some detail information is necessary to update your email. All these information are required to get confirmed that you are a genuine customer. This is necessary for the privacy and security for the order database. Once the information matches the database, your email will be updated. Please use our contact us form to send your information including your old email and new email addresses, order date, your name and address.

Payment Help

How will a charge appear on my statement?

I think I have paid twice for the same product. What shall I do now?

I do not want to make payment for my order through PayPal. Do you accept payment through discover card?

My credit card is not being accepted.

I don't want to pay by credit card. Can I pay by check or money order?

I don't want to order online. Can I send a check or money order for this book?

Haven’t received my order yet but my credit card has been billed.

How do I get a refund?

How long do I have to wait for my refund?

Question: How will a charge appear on my statement?

Answer: This is very important to remember! The charge will appear as ClickBank or CLKBANK

Question: I think I have paid twice for the same product. What shall I do now?

Answer: All double or more payments are immediately refunded after a brief check to ensure that the payments are genuinely received. Fill up the following form with your name, email address, and card type and you will be notified the status.

Question: I do not want to make payment for my order through PayPal. Do you accept payment through discover card ?

Answer: If you don’t have any account with PayPal, you can pay through your discover card.

Question: My credit card is not being accepted.

Answer: Your credit card may not be accepted for a number of reasons - Here are the list of these reasons below to help you identify the problem .Please contact your credit card company to find out the exact issue.

1) You may have forgotten to enter the 3 digit CVV2 number.

2) Your bank may have an older billing address on file.

3) Your transaction may be declined or held if you are using a Credit Card in a different Country to the one it was issued in (e.g. if you are using a Credit Card in the US that was issued in Europe).

4) Your Credit Card may have either reached it's maximum credit limit or daily transaction limit.

5) Your bank may have disabled internet transactions.

Question: I don't want to pay by credit card. Can I pay by check or money order?

Answer: If you don't want to pay by credit card, you can pay through Paypal. You simply need to select AMEX as your card type in the order form.

Question: I don't want to order online. Can I send a check or money order for this book?

Answer: Because this is a series of digital books that are delivered electronically, only online orders are accepted (US checks are accepted online too).

Question: Haven’t received my order yet but my credit card has been billed.

Answer: When you buy a product, the download instructions will be emailed to you. If you have paid by Paypal, sometimes there is a delay before we are notified of your payment.

Question: How do I get a refund?

Answer:Fill out the contact us form and state that you want a refund (you do not need to give a reason why). You MUST include your ClickBank receipt number is this message. Just like a paper receipt, It is your proof of purchase.You can also send us an email to the support email address listed in your ClickBank receipt for the purchase.

Question: How long do I have to wait for my refund?

Answer: We use ClickBank (clickbank.com ) to process all financial transaction. That means they processed your original order and they will process your refund.

After we submit your refund request to ClickBank, they will normally send you a confirmation email within 72 hours stating that your refund has been processed. Sometimes it takes them longer than 72 hours to do this.

NOTE: After ClickBank processes your refund, it can take up to 10 business days before your bank will show the refund on your credit card statement. If you are still concerned that your refund has not been processed, you should contact the bank issuing your credit card to confirm the refund has been posted.

Pre-Purchase Help:

What happens after I place my order online?
I've never ordered on-line before. I am afraid that it may be unsafe?
Does your training course come with a money back guarantee?
How do I know that your training course is particularly suitable for my Ferret?

Question: What happens after I place my order online?

Answer: If the information you enter in the order form is found to be correct , you will receive a order confirmation email containing the download links immediately after you place your order online. You simply need to click the links emailed to you in order to download our training guides. If you chose to pay by credit / debit card, your order will be processed immediately. If you chose a different payment option, you will receive detailed information with your order confirmation that explains how to complete your payment. Orders are processed once the payment has been received. If you do not receive an order confirmation after you have submitted your order, please contact us .

Question: I've never ordered on-line before. I am afraid that it may be unsafe.

Answer: Please don't worry about ordering online from us. We use a very secure payment gateway and all your credit card information is encrypted many times over using Secured Socket Layer (SSL) technology. This means that your credit card information is 100% safe and secure as it travels over the internet to you.

Question: Does your training guide come with a money back guarantee?

Answer: Yes. We do give a money back guarantee.We are absolutely confident that our training guide will help you train your Ferret in no time at all. However, we still offer a money back guarantee just to take all the risk from your purchase.

Question: How do I know that your training course is particularly suitable for my Ferret?

Answer: Read the sales copy and you will know that the ebooks have addressed almost all the issues that any ferret owner faces. We have handled common problems like biting, digging, pooping here and there, handling aggressiveness. You will learn about Ferret Diet and how to make your ferret perform tricks.